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7-Day Return & Exchange Policy
1. Return Window
Customers can initiate a return or exchange request within 7 calendar days from the date of package delivery. Requests submitted after this period cannot be accommodated.
2. Eligibility Criteria
- Item must be unused, unwashed, and in original condition with all brand tags intact.
- Electronics must include original charging cables, manuals, and warranty documentation.
- Personal care & beauty serums are returnable only in sealed, unopened packaging due to hygiene regulations.
3. Return Pickup Process
Once a return request is approved in the customer account, our courier executive will arrive at your address within 48-72 hours to pick up the item. Ensure the package is safely repacked.